Opportunity brief
Responsibilities
- Receive and respond to inbound calls from customers regarding a variety of banking products and services.
- Provide accurate, timely information regarding banking products, account details, services, and procedures.
- Collect the cash from customer
- Resolve customer complaints in a professional manner, offering practical solutions and ensuring customer satisfaction.
- Collaborate with team members and management to continuously improve customer service standards and processes.
Requirements
- Graduation Mandatory
- Excellent communication in English with Any Regional language (Hindi, English)
- Age Criteria Below 32