Opportunity brief
Gallagher is hiring for the role of Operations Management Associate!
Responsibilities of the Candidate:
- Execute assigned operational and administrative tasks efficiently across multiple computer systems and software tools. - Handle customer engagement workflows with professional service standards. - Identify operational bottlenecks and escalate unresolved issues promptly while keeping supervisors informed. - Undergo specialized training in the insurance domain to deliver process accuracy and compliance. - Organize and maintain operational documentation and daily service records.
Requirements:
- Any Graduate or Post Graduate (Non-technical streams preferred) with a consistent academic record (55% or above). - 0–3 years of work experience (freshers are eligible to apply). - Basic understanding of insurance or finance concepts. - Excellent command over English (both written and verbal comprehension). - Proficiency in Microsoft Office applications, especially MS Excel and MS Word. - Openness and flexibility to work in rotational shifts. - Quick learner with high energy, collaborative team skills, and an orientation toward customer-centric operations.