Opportunity brief
Vyapar is hiring for the role of Customer Support Executive!
Responsibilities of the Candidate:
- Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
- Should be able to answer calls timely ensuring adherence to the process standards.
- Follow up customer calls wherever is necessary
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
- Follow established processes and procedures to maintain service quality.
Requirements:
- Exp : 0 (Fresher)
- Any Graduate
- Fresher ( Pass out 2024)
- Having accounting knowledge is a plus.
- Language: English & Hindi