Opportunity brief
Responsibilities: Call new leads received from Facebook, Google, WhatsApp, website, etc. Explain Thozo products/services clearly to customers. Understand customer requirements and recommend the right product. Follow up with interested customers by phone and WhatsApp. Send quotations, brochures, demos and payment details. Update every call in CRM/Excel — interested, not interested, callback, converted, etc. Arrange software/demo appointments with the sales or technical team. Follow up until the customer makes a decision. Maintain daily call records and reports.