Opportunity brief
Thomson Reuters is hiring for the role of Content Author!
Responsibilities of the Candidate:
- Read source material from multiple places and write, edit, and update content so it is clear and correct, with guidance from senior team members. - Handle the full content production process in Adobe Experience Manager (AEM): coding, copyediting, editing, markup, DITA formatting, and checking content. - Turn confusing, incomplete, or mixed-up source material into clear, well-organized content for customers. - Take ownership of your own content's accuracy and completeness; work independently on familiar tasks and ask for help on harder ones. - Spot routine content problems, fix what you can, and know when to ask for help on anything unclear. - Meet deadlines by managing your own workload and working well with teammates. - Help test and review content to make sure it works and reads well across different formats. - Suggest small process improvements when you spot them. - Leverage strong product knowledge to enhance our workflow and content for strategic products. - Learn the team's content, systems, and tools, and pick up general product knowledge over time.
Requirements:
- Process-oriented: comfortable following and improving structured, multi-step content workflows. - Attention to detail: consistently accurate, complete, and quality-checked work. - Strong writing skills: clear, well-organized, professional writing across content types. - Strong sense of when to ask for help and when to work independently, especially under ambiguity. - Ability to deal with ambiguity: work effectively from incomplete, conflicting, or multi-source information and know when to escalate. - General product knowledge: comfortable learning new product content quickly; deep expertise in any single product is not required at entry. - Works successfully in a team environment and understands team member roles. - Exposure to AI-assisted content tools or workflows. - Familiarity with knowledge maps or other structured-content models. - Basic content or data analysis skills. - Experience with DITA or other structured-authoring frameworks. - Experience working in a component content management system (CCMS). - Broader content creation experience (e.g., digital, consumer-facing, or SEO-oriented content). - Strong product knowledge in a strategic product area.