Opportunity brief
SM HR Nexus is actively hiring for the role of Academic Counsellor!
About the Organization:
SM HR Nexus is the organization offering this Academic Counsellor opportunity. Further information about its background, industry focus, mission, and workplace culture was not provided.
Roles and Responsibilities:
- Guide prospective students through academic program options and enrollment processes.
- Discuss students' educational interests and help them explore suitable study pathways.
- Respond to inquiries about courses, admissions, and related academic services.
- Follow up with prospective students to understand their needs and support their decision-making.
- Maintain accurate records of counselling conversations and student inquiries.
- Coordinate with relevant teams to help address student questions and requests.
- Share clear, timely information with students throughout the counselling process.
- Help identify recurring questions or concerns and communicate them to the appropriate team.