Opportunity brief
SBI Card is hiring for the role of Executive - Falcon!
Responsibilities of the Candidate:
- Analyze suspicious transactions for patterns to support fraud & fraud detection / prevention in accordance with the associations of stock /unstock cards
- Communicate with the applicant / customer to understand the patterns & make judgments to approve/decline the applications or block /unblock cards
- Report/Share Fraud Monitor Operated observed with the association team & management for early detection & prevention of frauds through appropriate rule coding
- Ensure adherence to regulatory compliance on KYC and transaction monitoring
- Fraud awareness to customers to safeguard them against potential fraud threats
- Action suspected fraud alerts while delivering the best levels of customer experience
Requirements:
- Basic knowledge of Fraud Management, Application Sourcing and Transaction Processing systems and KPI
- Experience of documenting cases
- Analytical Ability and Problem Solving
- Decisiveness
- Listening Skills
- Process Orientation
- Graduate in any discipline from a reputed and recognized Institute / University