Opportunity brief
PhonePe is hiring for the role of Junior Area Sales Manager!
Responsibilities of the Candidate:
- Grow merchant network by driving acquisition and servicing to attract and retain them
- Drive quality in execution by audits and review mechanisms
- Meet merchants to present products and manage escalations
- Monitor competition within assigned territory and share inputs with leadership team
- Drive acquisition and win backs productivity to ensure market leadership
- Ensure payout closure and NOC from BDEs and FLs/TLs for all payments
- Correct placement of devices to ensure maximum asset utilization
- Manage collateral and devices to ensure no loss or leakage
- Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
- Participate in promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships.
- Understand trackers and download the relevant information to the team
- Analyze the basic data from the trackers to drive business
- New distributor recruitment and existing partner engagement to ensure partner profitability
- Manage 3Is for the distributors: Infrastructure, Involvement & Investment: ensuring awareness & product in case of new product launch
- Ensure adherence of distributors to company guidelines and ways of working
- Facilitate hiring of BDAs/BDEs to ensure 100% manning in their territories
- Onboard and provide on-the-job-training to the front-line sales team to improve performance
- Monitor KPIs and coach team members on an ongoing basis
- Work towards retention and engagement of the front-line sales team
- Drive execution rigor by being in the market and observing BDEs/BDAs
- Motivate the team by regularly communicating about monthly schemes and incentives.
Requirements:
- MBA from Tier 2/3 campus with good academic record
- Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll)
- Experience in Telecom, FMCG, Retail are highly preferred (B2C experience)
- Excellent interpersonal skills and a strong sales/customer service focus
- Field sales experience with proven track record of increasing sales and revenue
- Experience with distributor management would be an added advantage
- Exposure to the start up environment is an added advantage.
- Problem solving abilities with strong bias for impact
- Strong ethics and discretion while dealing with customers
- Drive for result, able to demonstrate/quantify success relative established targets and metrics
- Basic understanding of MS Office (Excel, Powerpoint, etc)