Opportunity brief
Imagine Learning is hiring for the role of Order Management Specialist!
Responsibilities of the Candidate:
- Enter and process customer orders accurately in accordance with documented procedures
- Review quotes and purchase orders and identify discrepancies before orders advance
- Coordinate the resolution of order, pricing, account, renewal, billing, and fulfilment issues
- Maintain accurate customer account and renewal information
- Support timely movement of orders through acceptance, invoicing, and revenue-related workflows
- Collaborate with Sales, Order Services, Project Coordinators, Accounts Receivable, and customers
Requirements:
- Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related field; equivalent practical experience may be considered
- 0–2 years of experience in order management, accounts receivable support, billing operations, finance operations, shared services, data entry, or customer/account administration
- Strong attention to detail and ability to follow documented processes accurately and consistently
- Strong written and verbal English communication skills
- Proficiency in Microsoft Office, particularly Excel and Outlook
- Ability and ongoing commitment to work a full shift aligned with U.S. business hours