Opportunity brief
Huron Consulting Group is hiring for the role of Resource Management Analyst!
Responsibilities of the Candidate:
- Salesforce Opportunity Management: Review new and open project opportunities in Salesforce daily to prepare for staffing. Verify that required information is complete and accurate, including attached pricing tools, project dates, and opportunity status. Proactively follow up on missing information, inconsistencies, or overdue items.
- Data Coordination: Liaise with Project Support teams and Scope Owners to clarify and update opportunity details in Salesforce. Ensure project and resource data is captured correctly and consistently, minimizing errors and omissions.
- Resource Planning in Workday: Load and maintain resource plans and forecasts in Workday based on confirmed project details from Salesforce. Ensure staffing assignments, allocation percentages, project durations, and related resource information are accurate and current.
- Resource Administration Support: Assist the Resource Management team with daily administration of resource data and scheduling, including:
- Monitor resource availability, including PTO, holidays, and other absences, and ensure these are reflected in resource forecasts.
- Undertake additional operational tasks in support of Resource Management priorities as they arise.
- Reporting and Analysis: Contribute to regular reporting and ad-hoc analysis for Resource Management, including:
- Track resource utilization metrics and generate utilization reports. Identify under-utilization or over-utilization and provide relevant context, such as project delays, ramp-up time, or planned availability.
- Monitor shadow hours and investment hours recorded on projects across teams. Prepare summaries, identify exceptions, and follow up with project owners for clarification when required.
- Support ad-hoc data requests and analysis for the Resource Management Lead and leadership team.
- AI-Enabled Productivity and Process Improvement: Apply a practical working knowledge of AI tools to support day-to-day Resource Management activities. Use approved AI capabilities to assist with data summarization, drafting, trend identification, quality checks, documentation, and repetitive task improvement, while validating outputs and following applicable data privacy, confidentiality, and responsible-use requirements.
- Continuous Improvement: Identify opportunities to simplify, standardize, or automate recurring reports and operational tasks. Partner with team members to document requirements, test improvements, and support adoption of efficient ways of working.
Requirements:
- 1-2 years of work experience in business operations, resource management, finance, reporting and analytics, or a similar domain.
- Bachelor's degree in a field related to the position.
- Proficiency in Microsoft Office, especially Microsoft Excel, with comfort working with spreadsheets, data analysis, reconciliations, and basic reporting. Working knowledge of Word, PowerPoint, SharePoint, and Microsoft Teams is also important.
- Fair working knowledge of AI tools and their practical application in a business environment. The candidate should be able to use AI tools for productivity, summarization, drafting, research support, data interpretation, or workflow improvement, and should understand the importance of validating AI-generated outputs.
- Awareness of responsible AI use, data privacy, information security, and confidentiality when using AI-enabled tools with business information.
- Interest in learning and applying automation or low-code tools is preferred. Exposure to Microsoft 365 Copilot, Power Automate, Power BI, or similar tools is an advantage.
- Strong analytical and critical-thinking skills with close attention to detail. Ability to work with data to identify trends, exceptions, and inconsistencies.
- Excellent written and verbal communication skills, with the ability to work with team members and stakeholders at different levels to gather information and resolve data issues.
- Collaborative and willing to learn, with the ability to work under guidance and independently when required.
- Ability to manage multiple tasks and priorities simultaneously, with a proactive approach to deadlines and follow-up.
- Familiarity with enterprise resource management or professional services automation tools is a plus. Exposure to Workday and Salesforce is highly desirable. Knowledge of ServiceNow or a similar ticketing or workflow system is an advantage.