Opportunity brief
Ara, Bhojpur, Bihar bhakura 802205 is hiring for Customer Success Manager – Morning Shift
About the Company
Batra Ventures LLP, founded in 2020, is a modern travel company serving customers primarily across the United States. The company focuses on simplifying travel and delivering dependable, customer-focused solutions that make every journey easier and more reliable.
This is a work-from-home, full-time opportunity with a morning shift from 4:00 AM to 12:30 PM. The role offers a fixed monthly salary of ₹30,000 along with performance-based incentives of up to ₹5,000.
Responsibilities
- Handle inbound customer inquiries with professionalism and urgency.
- Understand each customer's travel-related requirements and identify suitable services.
- Respond to questions clearly, accurately, and courteously.
- Assist customers throughout the service selection and purchase process.
- Complete and close sales successfully while maintaining a positive customer experience.
- Record relevant customer interactions and move efficiently to the next customer after completing each interaction.
Requirements
- Good verbal and written communication skills.
- Basic computer knowledge and comfort using online systems.
- Ability to work independently and remain focused during the 4:00 AM to 12:30 PM shift.
- A customer-oriented approach and willingness to support customers throughout the sales process.
Benefits
- Work-from-home setup.
- Performance-based incentives up to ₹5,000.
- One weekly day off.
- No cold calling or lead generation.
- No fixed sales targets and no fieldwork.
- Fixed monthly salary with additional incentive earning potential.