Opportunity brief
We are looking for an experienced and detail-oriented Travel Management Executive to manage and coordinate travel arrangements for our US-based crew.
The role involves end-to-end travel coordination, including flight, hotel, rental car, and ground transportation bookings, itinerary management, vendor coordination, expense tracking, and handling urgent or last-minute travel changes.
The ideal candidate should have strong communication and coordination skills, hands-on experience in travel bookings, excellent attention to detail, and the ability to manage multiple travel requirements simultaneously.
Key Responsibilities:
- Plan and coordinate regular domestic and international travel arrangements for US-based crew.
- Manage flight, hotel, rental car, and ground transportation bookings.
- Prepare and share accurate travel itineraries with crew members.
- Coordinate with travel agencies, airlines, hotels, rental companies, and other travel vendors.
- Handle rescheduling, cancellations, refunds, rebooking, and last-minute travel changes.
- Maintain accurate booking records, travel calendars, and travel-related documentation.
- Coordinate travel expenses and required documentation with the Accounts/Finance team.
- Ensure travel arrangements are aligned with crew schedules and project requirements.
- Identify cost-effective travel options while maintaining company travel standards.
- Ensure all bookings follow company travel policies and required approval processes.
- Provide timely support for urgent travel requirements, including after-hours support when required.
- Follow up with vendors and crew members to ensure all travel arrangements are completed on time.
- Resolve travel-related issues and provide prompt assistance when changes or disruptions occur.
Required Skills & Experience:
- 2–4 years of experience in corporate travel, travel management, travel desk operations, or a similar role.
- Hands-on experience with flight, hotel, rental car, and transportation bookings.
- Experience handling US or international travel will be an advantage.
- Knowledge of GDS systems, travel portals, or corporate booking platforms.
- Experience with GDS platforms such as Amadeus, Sabre, or Galileo will be an advantage.
- Good understanding of airline schedules, fare rules, cancellations, amendments, and refunds.
- Strong communication and coordination skills.
- Good vendor management and follow-up skills.
- Good working knowledge of MS Excel and email communication.
- Ability to manage multiple bookings and urgent requirements simultaneously.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and manage time effectively.
- Willingness to work according to US time-zone requirements or flexible working hours, when required.
Key Competencies:
- Travel Planning & Coordination
- Flight & Hotel Booking
- US & International Travel Coordination
- Vendor Management
- Cost Optimization
- Travel Documentation
- Problem Solving
- Attention to Detail
- Time Management
- Communication & Follow-up
- Handling Urgent & Last-Minute Requirements