Opportunity brief
Role Description: The intern will be responsible for lead generation, market research, customer service, cold calling, and preparing presentations for potential clients while supporting day-to-day business development activities. Responsibilities of the Intern: Understand customers' needs, concerns, and questions through active listening. Show empathy towards customers and resolve their concerns with patience and professionalism. Communicate clearly using concise and easy-to-understand language. Maintain a positive, polite, and professional attitude during all customer interactions. Develop strong problem-solving skills to address customer concerns effectively. Be proactive in identifying solutions and offering suitable alternatives when required. Provide prompt and efficient customer service while respecting customers' time. Adapt communication style, tone, and pace based on customer preferences. Seek feedback from supervisors and colleagues to continuously improve telephonic communication skills. Participate in training sessions and regularly practice communication techniques. Requirements: Proficiency in Hindi is mandatory.