Opportunity brief
Responsibilities:
- Take ownership of leads provided by the internal lead-generation team.
- Initiate professional and engaging conversations with prospective clients.
- Understand the prospect's requirements, challenges, expectations, and decision-making process.
- Introduce Taiyari24 and its relevant services based on the prospect's specific needs.
- Ensure timely first contact and consistent follow-up with assigned leads.
- Build meaningful conversations rather than treating outreach as a transactional calling exercise.
- Develop a strong understanding of Taiyari24's services, offerings, and value proposition.
- Communicate the Taiyari24 narrative effectively to prospective clients.
- Deliver clear, convincing, and customised sales pitches based on the prospect's requirements.
- Identify customer needs and recommend the most relevant Taiyari24 offering.
- Clearly communicate the value and outcomes of the solution rather than simply describing its features.
- Adapt the pitch based on the prospect's profile, requirements, concerns, and level of interest.
- Take ownership of assigned opportunities throughout the sales cycle.
- Move prospects through the journey of initial contact → qualification → engagement → follow-up → conversion.
- Identify buying intent and determine the appropriate next step for each prospect.
- Consistently follow up with interested and qualified prospects.
- Work towards converting qualified leads into paying clients.
- Maintain a healthy pipeline of active prospects and upcoming follow-ups.
- Take responsibility for moving opportunities forward rather than simply completing calls.
- Handle questions, concerns, and objections confidently and professionally.
- Understand the underlying reason behind a prospect's hesitation before responding.
- Develop appropriate responses based on the prospect's situation and requirements.
- Adapt the sales approach depending on the prospect, conversation, and stage of the sales cycle.
- Handle difficult, unexpected, or challenging conversations calmly and professionally.
- Identify opportunities to turn objections into meaningful sales conversations.
- Escalate complex or technical queries to the relevant team when required.
- Build trust and rapport with prospects throughout the sales journey.
- Maintain professional and personalised communication with prospects.
- Understand the prospect's decision-making process and key stakeholders where applicable.
- Ensure a positive experience throughout the sales process, irrespective of immediate conversion.
- Build relationships that can contribute to future opportunities and referrals.
- Maintain professionalism and brand representation across every client interaction.
- Own and maintain a structured follow-up schedule for all active leads.
- Ensure that qualified opportunities are consistently followed up and not lost due to lack of communication.
- Choose appropriate follow-up methods based on the prospect's preference and stage in the sales cycle.
- Track responses, discussions, objections, requirements, and next actions.
- Re-engage prospects where there is a genuine opportunity for conversion.
- Maintain visibility of the complete personal sales pipeline and upcoming actions.
- Maintain an accurate daily record of sales activities and progress.
Requirements:
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Confident, persuasive, and professional communication style.
- Strong sales, negotiation, and persuasion skills.
- Ability to understand customer needs and present relevant solutions.
- Strong objection-handling and situation-management skills.
- Ability to think quickly and respond appropriately during live conversations.
- Comfortable engaging with a high volume of prospects.
- Target-oriented and motivated by achieving measurable results.
- Persistent, resilient, and comfortable handling rejection.
- Strong follow-up, organisation, and pipeline-management skills.