Opportunity brief
Spektra Systems is hiring for the role of Technical Writer!
Responsibilities of the Intern:
- API and integration documentation for our core modules: CSP listing and transaction workflows, co-sell registration and status tracking (AWS ACE, Partner Center), private offer automation, partner funding and incentives, and CRM sync (Salesforce and HubSpot)
- End-to-end user journeys/flows for each core workflow — currently a significant gap; today we only have integration-level documentation, not journey-level
- Structured FAQ and self-serve reference content (replacing an outdated, unstructured FAQ)
- Documentation that stays accurate as we ship updates (Funding, Co-sell, and Marketplace modules over the coming months) and as AWS/Azure/GCP platform capabilities evolve
Requirements:
- Proven experience writing technical/API documentation for a B2B SaaS product (portfolio or samples required)
- Comfortable reading API specs and working directly with engineering to verify accuracy — not writing from assumptions
- Experience documenting integration-heavy or workflow-heavy products (marketplace, CRM, or partner-ecosystem experience is a strong plus, though not required)
- Ability to work independently against a backlog with minimal hand-holding, while flagging ambiguity rather than guessing
- Strong bias toward accuracy over polish — comfortable flagging when a stated capability isn't actually confirmed/built, rather than documenting it as-is