About the role
About the Company
Saasgold Technologies works on SaaS ERP solutions for the jewellery industry. The team helps jewellery businesses use technology to manage and improve their operations. We are seeking a Tech Sales and Support Executive to engage prospective customers and support clients using our ERP platform in Chennai.
Responsibilities
- Identify and engage jewellery businesses that may benefit from SaaS ERP solutions.
- Understand customer needs, explain relevant product features, and support the sales process through follow-ups and demonstrations.
- Assist customers with product queries and provide clear, timely support for ERP-related issues.
- Coordinate with internal teams to resolve customer concerns and share recurring feedback.
- Maintain accurate records of customer interactions, prospects, and support requests.
Requirements
- At least 2 years of relevant professional experience in technology sales, customer support, or a related area.
- Fluency in Telugu is required, along with clear communication and a customer-focused approach.
- Interest in SaaS products, ERP systems, and the jewellery industry is important.
- Applicants should be able to work from the office in Chennai.
- Preferred candidate: female.
This is a full-time, in-office opportunity with annual compensation of ₹2.5–4 lakh.