Opportunity brief
Kotak Bank is hiring for the role of Personal Banker!
Responsibilities of the Candidate:
- Manage cash and non-cash transactions efficiently and accurately. - Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing. - Provide general banking information and resolve customer queries promptly. - Maintain high standards of speed and accuracy in all transactional processes. - Identify and promote cross-selling opportunities for other banking products and services. - Ensure a positive and professional customer experience to foster loyalty and referrals.
Requirements:
- Detail-oriented and customer-focused. - Strong sense of responsibility. - Excellent communication skills. - Keen eye for detail.