Opportunity brief
Kotak Bank is hiring for the role of Elite Banker Relationship Manager!
Responsibilities of the Candidate:
- Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets. - Deliver superior customer service while ensuring adherence to bank policies and compliance standards. - Cross-sell a wide range of banking products and services to deepen client relationships. - Educate clients about new products and enhancements to maximize engagement. - Organize and lead targeted sales initiatives and client engagement events. - Collaborate with other group companies to offer integrated financial solutions. - Maintain comprehensive records of client interactions and relationship history. - Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.
Requirements:
- Dynamic and experienced Elite Bankers to manage and grow relationships with High Net Worth (HNW) clients. - Strong knowledge of trade finance, commercial lending, and investment products. - Passion for delivering exceptional customer service. - Strategic thinking. - Excellent interpersonal skills. - Ability to coordinate across teams to deliver a seamless banking experience.