Opportunity brief
Responsibilities: Data Management & Entry: Maintaining accurate and up-to-date customer data across all systems by entering information, checking for errors, and correcting inconsistencies. Documentation & Organization: Organizing and managing documents, files, and internal knowledge bases so that teams can easily access the correct information when needed. Operational Task Management: Handling day-to-day operational tasks such as updating records, tracking open items, and monitoring deadlines to make sure all tasks are completed on time. Data Collection & Tracking: Gathering, reviewing, and verifying key data points while spotting and fixing errors in the data. Process Optimization: Identifying opportunities to improve recurring tasks and workflows by suggesting simpler, more efficient ways of working and supporting the implementation of new processes. Cross-Functional Support: Working closely with customer support, product, and delivery teams to share information, align on updates, and ensure smooth coordination across functions. Technical Issue Coordination: Collaborating with engineering teams to track, prioritize, and resolve technical issues that are escalated, while ensuring updates are communicated clearly to all stakeholders. Who we're looking for: No prior experience required; this is an entry-level internship open to students and fresh graduates, preferably BA/MA Graduates from 2026/ 2025 Batch Strong organizational and multitasking skills — able to manage multiple data streams without letting details slip. Familiarity with tools like Notion, Google Drive, Airtable, Slack, and/or CRM platforms. Excellent written and verbal communication skills. High level of accuracy and reliability; you take pride in clean, consistent work. A proactive, problem-solving mindset and a willingness to take ownership of repetitive yet business-critical tasks.