Opportunity brief
Deutsche Bank is hiring for the role of Operations Expert!
Responsibilities of the Candidate:
- Setup of new vendors, matters, timekeepers and users in ELM (Enterprise Legal Management) tool based on requests (emails and/or phone) from law firms/business/legal users - Maintenance of ELM database for updates on vendors, matters, timekeepers - Hard copy invoice entry into ELM application (copy invoice details from physical copy into ELM) - Perform detailed review / interrogation based on set rules to identify potential overcharges - Report preparation on pending invoices by approver, invoices by matter / vendor / cost center, etc - Problem resolution of invoices after approval in ELM (i.e. Cost center, GL, Internal Order # issues and matter identification errors) - Reconciliation of invoices between internal and external systems - Preparation of payment files used by other internal groups (SAP) - Liaise with business and law firms to identify address issues/queries raised - Liaise with law firms on invoice submission errors - Liaise with Mitratech (Software provider) on technical issues that arise - Liaise with P2P personnel for invoice payment problem resolution
Requirements:
- Exceptional English communication skills – both written and verbal - Bachelor's degree and preferably 1 year work experience in Finance/Administration/Operations Management - Proactive approach in problem solving. - Willingness to take ownership, highly motivated & self-managed - Eye for detail and willingness to improve current process - Able to cope well under pressure and meet tight deadlines - Ability to work independently, as well as in a team environment - Robust reporting skills, specifically with Excel data reconciliation and presentation projects - Ability to work in shift to support other time zones, if required - Robust reporting skills, specifically with Excel data reconciliation and presentation projects - Ability to work in shift to support other time zones, if required