Responsibilities of the Candidate:

Ensure accurate and timely delivery of assigned production duties.
Ensure adherence to all cut-off times and quality of processing as maintained in SLA.
Ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
Keep Management informed of the exceptional occurrences, to enable appropriate action.
Ensure healthy and harmonious relationship with global and India teams.
Understand the impact of market trends on process flows and provide creative solutions.
Develop effective working relationship across the front to back processes in multiple locations to enhance operating effectiveness.

Requirements:

Degree educated in Finance, Commerce or related field, or have a minimum of 2 years of work experience in a Banking/Finance environment.
Experience working in a global, cross matrix reporting organization.
Microsoft Excel skills to a good standard.
Proficiency in automotive industry tools is beneficial.
Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance.
Exceptional communication skills – verbal, written and presentation.
Independent problem solver who demonstrates accountability as well as execution capability.
Ability to independently coordinate and manage work requirements across multiple business areas and functions.
Ability to work in a fast-paced, highly regulated environment.
Ability to connect with people as well as desire to learn process flows.
Dedication to servicing a demanding internal and external client base.