Opportunity brief
About the Company: Astrokarma is a fast-growing startup dedicated to making astrology more accessible through technology, personalized guidance, and exceptional customer experiences. Responsibilities: Convert inbound leads into customers through calls, WhatsApp, email, and other channels. Follow up with prospects and build strong customer relationships. Coordinate consultations between customers and astrologers. Maintain CRM records and prepare sales & operations reports. Collaborate with marketing and customer success teams to enhance the customer experience. Identify process improvements and contribute to business growth initiatives. Requirements: Bachelor's or Master's student/graduate in Business, Marketing, Operations, or a related field. Excellent communication and interpersonal skills. Comfortable interacting with customers over calls and messaging platforms. Organized, proactive, and eager to learn in a startup environment. Familiarity with Excel/Google Sheets (CRM knowledge is a bonus). Prior internship in sales, customer support, or operations is a plus. Interest in startups, wellness, or astrology is an added advantage. Candidates from Delhi/NCR will be preferred.