Responsibilities of the Intern:

Assist in the development and execution of activities & experiments aimed at increasing product usage.
Set up email workflows, product tours, surveys, and tooltips with the help of tools like Intercom and Customer.io to drive customer adoption & engagement.
Utilize product analytics tools like PostHog to track and analyse user behaviour, product usage patterns (DAU/MAU), and feature-level adoption metrics.
Generate reports and document insights to inform decision-making processes related to product growth initiatives.
Work with the Tech team to drive experiments based on customer insights derived through data to improve feature adoption/ usage.

Requirements:

1+ years of experience in product management/ product growth
Excellent quantitative skills and ability to work with key metrics and data
Great taste for copy, design and eye for detail. Loves working with designers.
Not a must, but preferable: familiarity with tools such as customer.io, Intercom, PostHog, Google Analytics, or similar analytics and communication platforms.
Excellent stakeholder management and communication
Desire to work in a high-ownership environment. Thrives in ambiguity and a fast-changing environment.