Opportunity brief
WTW is hiring for the role of AI Champion Lead!
Responsibilities of the Candidate:
- Build and support business-aligned AI Champion networks that connect enterprise AI priorities to local roles, workflows, and business needs.
- Equip local champions with practical resources, talking points, training materials, and engagement approaches they can adapt for their teams.
- Tailor enablement activities so colleagues can build confidence using AI tools in ways that are relevant to their work.
- Partner with the AI Enablement Leader to keep guidance, processes, and best practices flowing consistently across the champion community.
- Gather feedback from champions, colleagues, and stakeholders to identify adoption barriers and improve enablement programs.
- Support AI communities of practice by curating content, facilitating discussion, and encouraging practical sharing across WTW.
- Track adoption signals, champion network health, and enablement outcomes to inform priorities and strengthen everyday AI value.
Requirements:
- Bachelor's degree in communications, education, business, information technology, or a related field. - Experience in learning & development, change management, community management, or technology enablement roles. - Familiarity with AI productivity tools (such as Copilot, Claude, or similar) and enthusiasm for exploring new capabilities. - Strong interpersonal and facilitation skills, with a proven ability to influence and energize colleagues at all levels. - Excellent written and verbal communication skills, with an ability to make complex topics accessible and engaging. - Ability to manage multiple workstreams and adapt quickly in a fast-changing environment. - Experience building or participating in communities of practice, ambassador programs, or champion networks is a plus. - Creative mindset with a track record of developing novel approaches to learning or engagement. - Collaborative and self-motivated, comfortable working with limited direct authority.