Opportunity brief
Overview
We are looking for a motivated and enthusiastic Business Development & Customer Success Executive to join WaveTik.
The candidate will be responsible for managing sales and marketing activities, generating new business opportunities, building customer relationships, and ensuring a smooth onboarding experience for new customers.
Key Responsibilities:
Sales & Business Development
- Identify and approach potential customers through online and offline channels.
- Generate leads and convert prospects into paying customers.
- Conduct product demonstrations and explain product features and benefits.
- Follow up with potential customers and manage the sales pipeline.
- Build and maintain strong customer relationships.
Marketing
- Plan and execute digital marketing and promotional activities.
- Manage social media platforms and marketing campaigns.
- Generate leads through various marketing channels.
- Coordinate marketing content and promotional activities.
Customer Onboarding & Support
- Guide new customers through the registration and onboarding process.
- Help customers understand and use our products effectively.
- Conduct product demonstrations and basic training sessions.
- Handle customer queries and coordinate with the technical team when required.
- Follow up with customers to ensure satisfaction and long-term engagement.
Requirements:
- Good verbal and written communication skills.
- Interest in sales, marketing, and business development.
- Confidence in interacting with customers and conducting product demos.
- Basic knowledge of digital marketing and social media.
- Good negotiation, presentation, and follow-up skills.
- Self-motivated, proactive, and target-oriented.
Preferred:
- Experience in SaaS sales, software sales, or digital marketing.
- Experience in customer onboarding or customer relationship management.
- Knowledge of CRM tools is an added advantage.
- Freshers with good communication and learning abilities are welcome.
We are looking for someone who can take ownership of the complete customer journey, from lead generation and sales to onboarding and customer relationship management.