About the role
About the Company
Vplak is hiring a Sales Executive to support customer acquisition and revenue growth in the e-commerce industry. The role is suited to a sales professional who communicates confidently, follows up consistently, and can help customers move from initial interest to a completed purchase. The successful candidate will contribute to a responsive, customer-focused sales experience while working toward clear business goals.
Responsibilities
- Engage prospective customers through phone calls and other approved sales channels, understand their requirements, and explain relevant products or services.
- Manage telesales and telemarketing conversations professionally, respond to queries, and follow up with leads in a timely manner.
- Maintain accurate lead and customer interaction records, track follow-ups, and share progress against assigned sales targets.
- Coordinate with relevant internal teams to resolve customer concerns and support a smooth buying experience.
- Identify opportunities to improve conversion, customer engagement, and the quality of sales outreach.
Requirements
- Applicants with 0–5 years of experience are welcome, including freshers and candidates with prior sales experience.
- A background in telesales or telemarketing is relevant to this role; strong verbal communication, active listening, and a customer-oriented approach are important.
- Ability to handle follow-ups, organize leads, work toward targets, and maintain clear records.
- Interest in e-commerce and a professional, dependable approach to customer interactions.
- Annual compensation for this Gurgaon-based opportunity is ₹3,00,000–₹5,50,000.