Opportunity brief
About the Opportunity
This opportunity is suited to candidates who are confident communicators and enjoy engaging with prospects, understanding their requirements, and supporting business growth through effective telephone conversations.
Responsibilities
- Make outbound calls to prospective and existing customers and present products or services clearly.
- Understand customer needs, respond to questions, address objections, and guide interested prospects toward conversion.
- Maintain accurate lead records, update call outcomes, and complete timely follow-ups.
- Work toward individual and team targets while ensuring courteous and professional customer interactions.
- Coordinate with internal teams to support order processing, customer queries, and issue resolution.
- Share regular updates on calling activity, lead status, conversions, and pending follow-ups.
Requirements
- Applicants with 6 months to 5 years of experience in telesales, telecalling, inside sales, customer support, or a related field may apply.
- Strong verbal communication, active listening, persuasion, and follow-up skills are required.
- Candidates should be comfortable working with targets and using basic computer applications to maintain records.
- A customer-oriented attitude, confidence on calls, and a willingness to learn are important.
- This is a full-time, in-office position based in Dwarka Sector 7, Delhi.
- The fixed monthly salary is ₹20,000, with additional incentive potential that may allow total earnings of up to ₹40,000, subject to performance.