About the role
Responsibilities
- Make outbound calls to prospective and existing customers regarding relevant products and services.
- Explain information clearly, respond courteously to queries, and maintain professional customer interactions.
- Support sales follow-ups and collection-related communication in line with team processes.
- Record call outcomes accurately and follow up with customers as required.
- Coordinate with colleagues to meet assigned calling and customer-service objectives.
Requirements
- Open to freshers and candidates with up to 3 years of relevant experience.
- Good verbal communication skills and a courteous telephone manner.
- Ability to listen carefully, communicate information clearly, and stay organized during customer follow-ups.
- Immediate joining is preferred.