Opportunity brief
Responsibilities of the Intern: Run daily and weekly compliance audits across sales-pod SOPs, ensuring consistency and quality across every pod. Review CRM records, including call logs, notes, next steps, task completion, and data completeness, to maintain accurate and decision-ready pipeline data. Analyze audit findings to identify recurring gaps and bottlenecks where processes can be improved, standardized, or automated. Support BPM and automation initiatives by identifying manual checks that can be automated and validating automated workflows. Support sales enablement by maintaining and updating the SOPs, trackers, and playbooks used by sales pods. Assist with documentation of business processes, workflows, and team procedures. Requirements: An operations-first mindset with strong attention to detail and consistency. Basic understanding of CRM systems and how they support sales workflows. Working knowledge of Microsoft Excel. Ability to leverage AI tools effectively to work smarter. Strong written and verbal communication skills. Prior exposure to sales or business operations is a plus.