Opportunity brief
About the Company
SoloDesk is growing its customer operations team and is building a dependable outbound calling function for an automobile campaign. The team values clear communication, disciplined execution, customer focus, and consistent performance. This is a work-from-home opportunity for an experienced Telecaller or Outbound Caller who can join immediately and contribute in a professional remote environment.
Responsibilities
- Make outbound calls to customers and prospects as part of the automobile campaign.
- Communicate campaign information clearly, handle questions professionally, and maintain a positive customer experience.
- Follow calling scripts, campaign processes, quality standards, and daily productivity expectations.
- Record call outcomes and customer information accurately in the required systems.
- Follow up with relevant prospects and work toward assigned performance goals.
- Coordinate with supervisors and share timely updates on customer feedback and campaign progress.
Requirements
- Prior experience in telecalling, outbound calling, customer support, telesales, BPO, or a related customer operations role is preferred.
- Strong spoken communication, active listening, confidence on calls, and a performance-oriented approach.
- Ability to work remotely with reliable attendance, a suitable calling setup, and professional conduct.
- Immediate joiners are preferred.
- The role follows a six-day working schedule with rotational weekly offs and working hours from 10:00 AM to 7:00 PM.
- Compensation is ₹20,000 per month, along with attractive performance incentives.