Sales Development Representative (SDR) — US Market

Roles and Responsibilities:

• Work with lead data provided by the company and research and prioritise prospects before calling.
• Make high-volume outbound cold calls to US-based service businesses using the Incoko playbook.
• Deliver a sharp and confident pitch and communicate Incoko's value in simple, impactful language.
• Handle objections on the spot, navigate gatekeepers, redirect hang-ups, and convert "not interested" into conversations.
• Book qualified product demos for Solutions Consultants, send confirmations, and ensure attendance.
• Log call outcomes and maintain clean pipeline data in the CRM.
• Share insights on objections, competitors, and customer pain points with the team.
• Meet daily and weekly targets for dials, connects, conversations, and demos booked.
• Focus on the primary outcome: demos booked and attended.

Requirements:

• Excellent spoken English with a neutral accent.
• Sharp presence of mind and quick objection-handling skills.
• High energy, resilience, and comfort with rejection.
• Willingness to work night shifts from the Gurugram office. Female candidates can work from home.
• 1–3 years of prior experience in international voice processes, B2B SaaS sales, or outbound lead generation.
• Basic computer proficiency with CRM, Google Workspace, and dialer tools.