Opportunity brief
S&P Global is hiring for the role of Channels Client On-boarding Specialist Apprentice!
Responsibilities of the Apprentice:
- You will have exposure to the whole range of DMS product and will be expected to understand end-to-end the operational side of the business, along with each of the products provided.
- The process involves reviewing Trials/New Sales/Renewals and its product components, approvals, and third-party licenses by confirming the correct product components are added so the client receives the product and data as expected.
- The job involves keeping the information correctly documented in Salesforce and being able to manage/improve/update the different tools used by the DMS team for the completion of the on boarding of clients.
- This position requires attention to detail as it involves validation of approvals and third- party licenses by confirming the correct product components are added so the client receives the product and data as expected.
- You will need to demonstrable evidence of planning and organization skills and can work quickly and accurately in a pressured environment.
- Ability to remain positive and calm and project a "can do" attitude.
- The candidate will be in continuous communication with Application Specialists, Relationship Managers, Sales reps and Product Managers
- Ensure strong lines of communication and working relationships are maintained at all times across the team, stakeholders, process owners, and business partners – developing trust and accountability, and recognizing that a strong working relationship is in the best interest of our customers.
Requirements:
- Have a bachelor's degree in Finance, Business, Accounting, Economics, Computer Science, Mathematics
- Strong communication skills with experience collaborating across diverse teams and stakeholders
- Strong attention to detail with demonstrated ability to work accurately in fast-paced, high-pressure environments
- Creative problem-solving abilities with strong process-oriented mindset for developing efficient workflows and solutions
- Proficiency in Salesforce.
- Positive, solution-oriented mindset with demonstrated resilience and adaptability in dynamic business environments
- Knowledge of VBA (Visual Basic for Applications) or Advanced knowledge in Excel is a plus