Opportunity brief
Paytm is hiring for the role of Telecaller Associate!
Responsibilities of the Candidate:
- They will be responsible for collection targets of the assigned branches. - They will be required to meet the target of the assigned product. - Follow the legal guidelines for collection agencies & in-house collections.
Requirements:
Minimum Requirements:
- To achieve collection targets of the Respective Branch assigned. - Meeting the Target on the product assigned for Collections. - Ensuring legal guidelines are complied with for the entire collection structure in letter and spirit. - Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force. - Ensure adherence to the Code of Conduct. - Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Superpowers/ Skills that will help you succeed in this role:
- He or she should have more than 1 year of relevant experience in Collections role -
Excellent Communication Skills
- Negotiations skills - strong bias for driving results in a High performance environment - Strong Relationship and Leadership skills -
Working Knowledge of Computers
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Growth Mindset
- Demonstrated success and achievement orientation. - Willingness to experiment and improve continuously