Opportunity brief
Paytm is hiring for the role of KAM - Associate!
Responsibilities of the Candidate:
- Manage a portfolio of key merchant accounts and build long-term relationships. - Drive merchant activation, engagement, and business growth. - Increase GMV and payment volumes across UPI, QR, Soundbox, and EDC. - Identify opportunities to cross-sell products such as Soundbox, EDC, Merchant Loans, Insurance, and other value-added services. - Conduct regular business reviews with merchants and recommend growth opportunities. - Coordinate with internal teams to resolve merchant issues quickly. - Monitor merchant performance and work to improve retention and reduce churn. - Track competition and market trends to identify new business opportunities. - Achieve monthly sales, revenue, and activation targets.
Requirements:
- Graduate in any discipline (MBA is an added advantage). - 1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG. - Strong communication, negotiation, and relationship management skills. - Ability to analyze merchant performance and identify growth opportunities. - Comfortable working in a target-driven environment. - Proficient in MS Excel and CRM tools.