About the role
Overview
- Handle incoming and outgoing calls to prospective customers regarding residential projects.
- Generate leads through property portals, digital campaigns, references, and other sources.
- Explain project details, including apartment configurations, pricing, amenities, location advantages, and payment plans.
- Understand customer requirements, budget, preferences, and buying timelines.
- Follow up with potential customers regularly and convert enquiries into qualified leads.
- Schedule and coordinate site visits with the Sales Team.
- Maintain daily call records, lead status, follow-ups, and customer information in CRM.
- Coordinate with the Sales Team to ensure timely follow-up and closure of leads.
- Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
- Maintain professional communication and build positive customer relationships.