Opportunity brief
About the Company
NANOVERSE INDIA PRIVATE LIMITED is building a next-generation immersive kids' play and gaming arena that combines technology, entertainment and memorable family experiences. The venue offers high-energy activities for children and families and is creating one of Delhi's most exciting entertainment destinations.
Responsibilities
- Handle incoming calls, WhatsApp enquiries and leads generated through social media.
- Convert inbound enquiries into birthday party bookings by understanding customer needs and presenting suitable packages.
- Sell packages, negotiate confidently and close bookings while working toward business targets.
- Maintain consistent follow-ups with prospective customers until conversion.
- Build strong relationships with parents and encourage repeat bookings and referrals.
- Maintain an accurate lead pipeline, customer records and booking information.
- Coordinate a smooth customer journey from the first enquiry through the celebration.
- Deliver a helpful, energetic and professional customer experience in a fast-paced entertainment environment.
Requirements
- 1–3 years of experience in sales, CRM, hospitality, F&B, retail or entertainment.
- Excellent communication, persuasion and customer-handling skills.
- Strong follow-up discipline, negotiation ability and closing skills.
- Target-oriented, commercially driven and proactive approach to work.
- Energetic, organised and comfortable managing multiple enquiries and bookings.
- Availability for 25 working days per month with five monthly offs; weekends are working days.
- Working hours are 11:30 AM to 8:30 PM.
- Compensation will be aligned with the candidate's last drawn salary and experience, with attractive performance-based incentives.