About the role
Medpace is hiring for the role of Desktop Systems Engineer!
Responsibilities of the Candidate:
- Designing and implementing mobile device management (MDM) policies and procedures
- Configuring and deploying mobile applications using Intune
- Monitoring and managing Medpace's end user computing applications, deployments, and devices for compliance.
- Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools
- Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting
- Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
- Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
- Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
- Demonstrated aptitude around task automation and process documentation.
- Creating, and maintaining policies and training for end users and other IT teams
- Advanced OS and Microsoft management experience
- Experience working directly with hardware manufacturers and software publishers to resolve problems.
- Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
- Working knowledge of asset management tools, processes, and procedures
- Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
- Provide off-hours support (24 x 7) as required
Requirements
- Bachelor's degree in Information Systems or a related field;
- Proficient in enterprise desktop management;
- Solid experience in Microsoft Intune;
- Solid experience in scripting;
- Desire to learn and grow, with a solid foundation of experience;
- Aptitude to manage many different projects, applications, and priorities effectively and simultaneously;
- Ability to communicate effectively with peers, end users, as well as all levels of management; and
- Demonstration of strong communication, decision-making, self-management, and teamwork capabilities.