Opportunity brief
Manacle Technologies is hiring for the role of Product Implementation Engineer!
Responsibilities of the Candidate:
- Provide technical and product support to enterprise clients.
- Handle support tickets and resolve customer issues efficiently.
- Maintain comprehensive knowledge of our product suite.
- Drive customer satisfaction and retention through proactive engagement.
Requirements:
- Configure and implement software products based on client requirements.
- Coordinate with development, support, and business teams during implementation.
- Assist in system testing, data setup, and user acceptance activities.
- Provide user training, documentation, and post-implementation support.
- Communication skills.
- Problem-solving ability.
- Team Collaboration.
- Understanding of business processes.