Opportunity brief
Lyros Technologies is actively hiring for the role of telecaller!
Roles and Responsibilities:
- Initiate outbound calls to potential customers to promote products or services.
- Respond to customer inquiries and provide accurate information about offerings.
- Address customer concerns and resolve issues effectively to ensure satisfaction.
- Gather customer feedback and record interactions accurately in the CRM system.
- Follow communication scripts and guidelines to deliver a consistent brand message.
- Identify customer needs and tailor sales pitches accordingly.
- Achieve daily and weekly call targets and performance metrics.
- Collaborate with team members to share best practices and improve performance.
- Maintain a positive and professional demeanor during all customer interactions.
- Stay updated on product knowledge and company offerings to provide informed assistance.