Responsibilities of the Candidate:

Review employee expense reports for completeness and compliance with the Travel & Expense Policy.
Validate receipts, expense types, accounting allocations, and supporting documentation.
Identify policy exceptions and communicate corrective actions to employees.
Support timely processing of expense reimbursements.
Monitor outstanding expense reports and follow up with employees where required.
Support the administration of corporate card programs (e.g., Bank of America, American Express).
Process new card applications, cancellations, replacements, credit limit changes, and account maintenance.
Assist employees with card-related queries, including declined transactions, lost/stolen cards, and online account registration.
Monitor corporate card delinquency and support follow-up activities.
Act as the first point of contact for Travel & Expense and corporate card queries.
Respond to employee requests within agreed service levels.
Provide guidance on T&E policies, procedures, and system navigation.
Escalate complex issues to senior team members where appropriate.

Requirements:

Proven understanding of T&E policies, corporate card processes, and compliance requirements.
Proficiency in expense management systems (e.g., Concur, SAP, Oracle R12 / Fusion)
Good analytical and problem-solving skills.
Attention to detail and high level of accuracy.
Good communication and interpersonal skills.