About the role
Labsmart Healthcare Technologies is hiring for a Sales and Support Intern!
About the Company:
Labsmart is a cloud-based Laboratory Information Management System (LIMS) that helps pathology laboratories streamline their operations from patient registration and billing to sample processing, report generation, and business analytics. We are on a mission to simplify laboratory management through technology and deliver exceptional customer experiences. Labsmart is used across India and abroad by over 3,000 laboratories and is rapidly growing. More than 6,000 users use the application every day to run business operations. Labsmart is an attempt to bring a high-quality, affordable solution to small- and medium-scale laboratories.
Responsibilities:
- Conduct online product demos for prospective customers.
- Understand customer requirements and recommend suitable solutions.
- Explain product features.
- Guide customers for the initial setup & ensure customers understand key workflows and best practices.
- Collect customer feedback, share feature requests with the Product Team & help improve the overall customer experience.
- Ensure timely resolution of customer queries via phone, WhatsApp, email, and remote sessions.
- Build strong relationships with customers & increase product adoption by educating users about available features.
Requirements
- Suitable for fresh graduates (2026/2027 graduates), including candidates with a B.Com, BBA, BMS, or a related degree.
- Clear communication, a customer-focused approach, and interest in B2B sales and support.
- Willingness to learn, stay organized, and work collaboratively in a full-time, in-office internship based in Bangalore.
- The internship runs for six months and offers a stipend of ₹20,000 per month. A full-time offer may be considered based on performance.