Opportunity brief
Key Roles & Responsibilities
- Identify and develop new B2B prospects through tele calling, email, WhatsApp and online research.
- Generate qualified leads across Telecom, IT Infrastructure, Networking and Cybersecurity.
- Maintain a structured database of prospects, decision-makers and opportunities.
- Understand customer requirements, business needs, branch/site requirements and technology environment.
- Qualify prospects based on requirement, budget, timeline and decision-making process.
- Capture accurate customer information and prepare requirement briefs for the sales team.
- Develop a basic understanding of solutions such as Broadband, ILL, SD-WAN, Managed Network Services, Cybersecurity, Firewall, Cloud, NOC/SOC and IT Infrastructure.
- Coordinate with the technical/pre-sales team for feasibility, solution design, BOM/BOQ and commercials.
- Support preparation and sharing of proposals, presentations and commercial offers.
- Schedule customer meetings, online demos and discussions for the sales team.
- Follow up on proposals, feasibility, commercials, negotiations and pending customer inputs.
- Maintain regular follow-ups until the opportunity moves to the next stage.
- Maintain daily call, lead and opportunity updates in ERP/Excel.
- Track lead status, follow-ups, meetings, proposals and closures.
- Share daily/weekly sales pipeline and activity reports with the reporting manager.
- Coordinate between customers, sales, pre-sales, NOC, operations and technical teams.
- Ensure customer requirements are communicated accurately to the relevant internal teams.
- Support smooth handover of qualified opportunities to the sales team.
Key Performance Indicators
- 100–150 quality outbound calls/day
- Qualified B2B discussions and lead generation
- Requirement/feasibility opportunities generated
- Customer meetings scheduled
- Proposals/BOQs progressed
- Follow-up discipline and pipeline conversion
- Contribution towards new customer acquisition and sales closure
Candidate Profile
- 1–3 years of relevant experience in Telecom / IT Infrastructure / Networking / Cybersecurity / B2B technology sales.
- Good communication, tele calling and follow-up skills.
- Ability to speak confidently with business and technology stakeholders.
- Basic understanding of B2B technology solutions.
- Good email, Excel and CRM skills.