Global TA Operation Support Specialist I - HR Ops

Hitachi is hiring for the role of Global TA Operations Support Specialist I - HR Ops!

Responsibilities of the Candidate:

• Support global Talent Acquisition, onboarding, and induction operations, ensuring efficient and high-quality service delivery.
• Manage and resolve service requests while coordinating escalations with specialist teams as required.
• Promote standardized processes and self-service solutions to enhance user experience and operational efficiency.
• Create and maintain SOPs, knowledge articles, process documentation, and training materials that support operational consistency.
• Analyze operational metrics, service trends, and stakeholder feedback to identify improvement opportunities.
• Drive process optimization and continuous improvement initiatives across recruitment and onboarding activities.
• Collaborate with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to achieve operational objectives.
• Support system enhancements, testing activities, digital tool adoption, and implementation of new processes.
• Ensure compliance with established policies, regulatory requirements, and service standards.
• Utilize AI-enabled and digital tools responsibly to improve productivity, decision-making, and operational effectiveness.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in Talent Acquisition Operations, HR Operations, Recruitment Support, or a Shared Services environment.
• Knowledge of end-to-end recruitment, onboarding, and induction processes within a global organization.
• Experience working with Workday Recruiting, Workday HCM, Applicant Tracking Systems (ATS), and case management platforms.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Experience in data reporting, process optimization, continuous improvement initiatives, and operational excellence practices.
• Familiarity with Lean methodologies; Lean White Belt, Yellow Belt, or equivalent certification is preferred.
• Exposure to digital HR technologies, AI-enabled solutions, automation tools, system testing, or change management initiatives is an advantage.