Opportunity brief
Hippocloud Technologies Pvt. Ltd. is hiring for Customer Relationship Executive (Tamil Support)
About the Company
Hippocloud Technologies Pvt. Ltd. is seeking a customer-focused professional for the Customer Relationship Executive (Tamil Support) role within its sales and service operations. The company values responsive communication, dependable customer support, and strong relationship management that helps customers receive timely solutions and encourages lasting business relationships.
Responsibilities
- Build and maintain positive relationships with customers through regular communication and prompt assistance.
- Understand customer requirements, explain relevant offerings, and support the sales process from initial interaction through follow-up.
- Resolve routine customer concerns and coordinate with internal teams to ensure timely service delivery.
- Provide customer support in Tamil and communicate clearly with Tamil-speaking customers.
- Maintain accurate customer records, interaction notes, follow-up schedules, and daily activity reports.
- Use Tally and other business systems to support documentation, customer information management, and service coordination.
- Identify customer needs, recommend suitable solutions, and share recurring feedback with the team to improve sales and service quality.
Requirements
- 1–3 years of experience in sales, customer relationship management, client servicing, customer support, or a related role.
- Fluent spoken Tamil is mandatory, with the ability to support Tamil-speaking customers confidently.
- Strong verbal and written communication, active listening, negotiation, organization, and follow-through.
- A professional, target-oriented, and solution-focused approach with the ability to collaborate effectively across teams.
This is a full-time, in-office opportunity based in Nellore, Andhra Pradesh, offering a monthly salary range of ₹20,000 to ₹25,000., office timings 9.30 to 6.30 work from office only