Opportunity brief
Hexaware is hiring for the role of Telecom Team Member!
Responsibilities of the Candidate:
- To handle Telecom Inbound Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner - Also responsible for processing the transactions with efficient and accurate manner. - Assertive communication - computer basic knowledge - Domain expertise -
Escalation Management
- Linguistic orientation -
Multitask Handling
-
Process Understanding and Improvement
- Typing skills 25 WPM with 90 Percent Accuracy
Requirements:
Skills:
- Assertive communication
- Domain expertise
- Escalation Management
- Linguistic orientation
- Multitask Handling
- Process Understanding and Improvement
- Typing skills 25 WPM with 90 Percent Accuracy
- computer basic knowledge