Opportunity brief
Fynox Services is hiring for Telecaling Executive
About the Company
Fynox Services is hiring for a customer-focused BPO calling team in Mumbai. The organization values clear communication, professional conduct, and consistent service while helping customers with their queries and requirements.
Responsibilities
- Make outbound calls and handle inbound customer interactions professionally.
- Explain products, services, offers, or process information clearly to customers.
- Understand customer needs, record conversations accurately, and maintain updated call records.
- Follow assigned calling scripts, achieve daily activity goals, and coordinate with the internal team when escalation is required.
- Maintain a polite, patient, and solution-oriented approach throughout every interaction.
Requirements
- Applicants who have completed 12th standard and are eligible as freshers may apply.
- Strong verbal communication in Hindi and basic English is preferred.
- Confidence while speaking with customers and willingness to learn BPO calling processes.
- Basic computer knowledge and the ability to update information in simple systems or spreadsheets.
- This is a full-time, in-office opportunity based in Chandivali, Mumbai, with a monthly salary of ₹20,000–₹21,000.