Analyst, Network & Telecom

Flex is hiring for the role of Analyst, Network & Telecom!

Responsibility

• Ensure effectiveness of Corporate WAN, LAN, DNS, F5, Cisco Firewalls and Cisco voice services and coordinate with the proper management based on global defined standards.
• Support and implement short- and long-term strategic plans to make certain network/telecom capacity meets existing and future requirements.
• Monitor and identify capacity and performance plan for telecom traffic to ensure continued, uninterrupted operation of data and telecom systems Implement, and maintain policies, procedures, and associated training plans for network/telecom resource administration and appropriate use.
• Responsible for the maintenance, troubleshooting, access, and backup for enterprise-wide network and voice infrastructure.
• Participate in project related task during any M&A activities, divestitures, and new deployments of sites.
• Manage system documentation, including configurations and backup procedures.
• Ensure optimal operations of infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems.
• Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
• Work alongside a contingent of global network/telecom managers, supervisors, analysts, and technicians, and when necessary to resolve issues and support IT's SLA and goals related to Mean Time to resolve and repair.
• Support the process for analysis, diagnosis, and resolution of data and telecommunications problems for end users; oversee and implement corrective solutions.