Opportunity brief
About the Company
Finndmc is a lean, founder-led destination management business specialising in Finland and carefully designed travel experiences. The team works closely with travel agents and partners to create well-priced, operationally sound itineraries that deliver an excellent guest experience on the ground.
Responsibilities
- Own assigned B2B travel inquiries from the first conversation through confirmed, paid booking and subsequent relationship management.
- Speak with travel agents to understand guest preferences, occasions, budgets and expectations before preparing proposals.
- Design day-by-day Finland itineraries using contracted hotels, transfers and experiences, with the right seasonal pacing and star category.
- Cost files accurately, apply appropriate markups, protect margins and escalate commercial exceptions before proposals are sent.
- Follow up systematically until each opportunity is won or properly closed, keeping the pipeline current and visible.
- Prepare complete handovers for reservations and ground operations teams, ensuring every operational detail is captured.
- Build repeat business with travel agents and share market feedback on demand, competitors and lost opportunities.
Requirements
- 3–4 years of B2B travel sales experience with travel agents, tour operators or corporate buyers.
- Demonstrated experience carrying and meeting a sales target.
- Strong itinerary-building and costing skills, including land cost, markup, margin, seasonality, FIT and group requirements.
- Excellent spoken and written English with confidence in phone-based consultative selling.
- Ability to manage multiple files, meet service commitments and maintain organised pipeline records.
- DMC-side experience, Europe destination selling, or knowledge of Finland, the Nordics or Lapland is advantageous.
- Exposure to Gulf or German outbound markets, travel CRM experience, or German/Hindi and a regional Indian language will be valued.
- The successful candidate should be responsive, precise, warm with agents and direct about operational or commercial challenges.
This is a full-time, in-office opportunity based in Noida, offering an annual salary of ₹6,00,000CTC, depending on experience and skill.