About the role
About the Company
Filza Group India Private Limited is hiring a Collection Executive for work connected to the BFSI and NBFC collections industry. The role is based in the Koramangala area of Bangalore and offers a fixed monthly base salary of ₹20,000, with incentives of up to ₹20,000.
Responsibilities
- Contact customers regarding overdue payments and follow up professionally to support timely collections.
- Explain payment options, record customer interactions accurately, and maintain clear follow-up notes.
- Coordinate with relevant teams to resolve account queries and escalate cases that need additional support.
- Work toward assigned collection goals while following applicable company procedures and respectful customer communication practices.
Requirements
- Suitable for freshers and candidates with up to one year of experience; applicants with no prior experience are welcome.
- Interest in collections work within the BFSI, NBFC, or banking sector.
- Clear communication, persistence, professionalism, and reliable record keeping.
- Ability to work from the Bangalore office location in Koramangala.