Opportunity brief
EY is hiring for the role of TTT-Service Now Developer-Staff!
Responsibilities of the Candidate:
- Module with ITSM, Custom application, integration, Service Portal, CSM are the recommended.
- Work as part of an agile team developing, designing, and implementing new application modules, workflows, and catalog requests
- Build custom applications in ServiceNow by defining custom data tables, user interface and adding business logic
- Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, Contract management, Resource management, ITFM CMDB, Asset Management, Change Management, Custom Development, etc.
- Integration with 3rd party application, working experience in scripted REST API, SOAP etc.
- Must have worked on ServiceNow version upgrade.
- Experience in developing the Application functionalities using HTML, CSS and Angular JS.
- Experience in designing and development of UI using ServiceNow.
- Experience in ServiceNow Widgets, Client-side scripting, Server-side scripting and ITSM modules
- Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow
- Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
- Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
- Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
- Participate in ongoing production support and end user support
- Very Strong communication skills, both written and verbal
Requirements:
- ServiceNow admin certification
- Micro Certifications in ServiceNow concepts are advantageous
- Hands on day-to-day management of multiple ServiceNow instances, including managing major releases and patches, managing the SDLC release processes and implementing code into the platform to solve ever-changing needs.
- Minimum 1-3 years of coding, testing and implementing ServiceNow as a technical resource.
- Proficient using REST Web Service APIs
- Strong working knowledge of enterprise integration architecture and enterprise application
- Experience developing workflows, Business Rules, ACLS, Client Scripts, Script Includes, UI Policies, Date Policies, UI Actions, and table extension in ServiceNow.